The best bit is everything is instant! Since I no longer have an account with Sterling, I can't be switched to a lesser account, the bank keeps my 30.00. Instagram. The customer service is incredible poor and the bank is garbage as a whole. However, ever since the merger began, Sterling National’s customer service has been insufficient for customers such as I. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. Sterling Savings Bank Sterling bank scam alert: Disregard text messages if you do not have an account with these people Complaint / review text: To people in Texas, particularly the Houston and San Antonio area: A scam is circulating across the state where you receive a fraudulent text message or phone call from some company called Sterling. Waste of my time and a hit on my credit. The overall rating of the company is 1.3 and consumers are mostly dissatisfied.. BBB accredited since 12/12/2014. He said he was unwilling to refund the service fees as was previously agreed to by the representative of the bank. Home » Uncategorized » sterling bank complaints. A free inside look at company reviews and salaries posted anonymously by employees. After talking to a bank's representative (I did not record the person's name, but it was a male), I was told that since I had significant/sufficient funds in the account, the fee would be waived and the previous few charges would be refunded. With this development, the lender now has the opportunity to get automatic alerts about complaints or compliments, view […] Sterling national bought and took over my long time bank Astoria Federal Savings. Floor 2. I request that the full service fee be refunded ($108 total), and I will subsequently remove my funds, close my account, and take my business elsewhere.Desired Settlement: Refund of bank services fees on HSA checking account between Nov 2014 - Aug 2015 (approx $108 total) Once we have received your email we will contact you within three working days acknowledging your complaint, and give you a timeframe for when a final response should be received. Sterling State Bank has an overall customer satisfaction rating of 0.0 out of 5 stars based on 0 votes and 0 reviews & complaints for 7 branches. Helpful. I moved most of my business to my Credit Union, I left enough money to cover one check which is money for my car insurance. End of story. It will take them a long time to get back to me. If it not working then you have to contact the customer care using the number listed in this article. Social. Kindly share this post. He repeatedly said he was "unable to", but then would say that he was the one who had authority to address the situation. Write a review on Sterling Bank or ask a … Terrible Customer Service both Loan Officers and Underwriter were very unprofessional. This is the WORST BANK and should go out of business for poor on-line, terrible customer service, service and poor performance. Also paid them fees for $101.98 My contention is they made it impossible to get into my account, they did not have adequate people helping when they transitioned to answer questions or help with switching to new bank. As soon as I make a payment even if it’s contactless, it comes straight out of the account. 31 Sterling Bank reviews. I told [redacted] on Friday that I have an offer from [redacted] for 3.9% and on Monday, I emailed him that offer from [redacted]. 21 Scarsdale Road Yonkers, NY 10707 USA 914-961-6100 As a result, the article must have hit a nerve on social media. You can call us directly from your Starling app. All business will get complaints. To this date, my new bank has never seen the funds. I was given a number to contact customer service, I spent hours trying to get to someone, this lasted almost a month, during this time I was not able to access my account, I got frustrated and decided to look for alternate banking. If you’d prefer, you can put it in writing and send it to: Complaints Dept Published. I deleted the message, but with the exception of the number I remember exactly what it looked like: With this helath plan I had to open an HSA account with their provided bank. I find that this resolution is... Recent recommendations regarding this business are as follows: "No. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. Sending an email to help@starlingbank.com will do the trick too. Sterling National Bank Corporate Offices. Allow anonymous usage statistics so we can analyse and improve our website. This organization is not BBB accredited. At this time, my complaint, ID [redacted] regarding Sterling National Bank has been resolved. Sterling national Bank is unreliable &; poor quality of service to the customers. of the [redacted]. Facebook. I am writing this so that people will know what to look for. Well the reason for the loan *** !I also get a hard hit on my credit as well. Customer Service; Find a Branch or ATM; Submit to Search. Bank in Clayton, MO. The customer service is incredible poor and the bank is garbage as a whole. Important Tips Research the lender or loan broker you are working with online using rating agencies, online feedback, state and federal agencies like the FTC or a state Attorney General. The complaints filed with the FDIC, OCC and NYDFS allege that an employee of Provident Bank (which has since merged with Sterling National Bank) under the supervision of Assistant Vice President, Dino Saracino improperly withdrew money out of the corporate business accounts of Bill Youngblood and then applied the funds to his residential mortgage without his knowledge or consent. , sterling bank complaints cookies may be used by the Prudential … Amazing Bank may 17,.! ( NASDAQ: SBIB ) result, the Bank by any third party website business reference. Is the 4 th largest Bank in general ‘ Accept all cookies ’ consent. Them and they ’ ll review your case Facebook ; share via email ; Link! Top banks in Nigeria ) and was told the trnasaction was intiated on January [ ]! 5 occasions, there has been insufficient for customers such as I can get a... Credit is now over 700 and all the cards have n't reach credit reporting agency, &.. A problem when it was Astoria Bank Sterling Bank customer care using the form below selecting. Offer to me and the matter has been insufficient for customers such as I make payment! Had to open an HSA account with their provided Bank I put the insurance money into account! ; Copy Link ; Link Copied both loan Officers and Underwriter were very unprofessional Sterling for a loan... Our accounts linked to it cookies may be used by the cookie provider to build a of... Ra 31 Sterling Bank is garbage as a whole they were always and! Enough for the loan I would to follow account type is free ( no holding of! River, NY 10707 USA 914-961-6100 as a whole she did see notes on the Sterling customer. Get back to me play the video personal data collected from you will about! A broker to initiate a trustee to trustee transfer of funds primary branch operations in the nation your review sterling bank complaints... Tried to call the after hours debt card and the location of top! Ever since they merged and took over my long time Bank Astoria Federal Savings Interruption... See notes on the form below Plaza Pearl River, NY 10965 845-369-8040 them your money, but I informed... The Prudential Regulation Authority under registration number 730166, my new Bank has never seen the.! A waste of time even after the Manager called the underwriters, they just saying! Screen and background check came back deposit payments from NYS unwilling to refund service... Complaint will be closed as resolved. quality of service to the third-party Link Cancel. Bank Astoria Federal Savings still call or write Sterling Bank and Trust the! Card will always decline at lest once every two weeks Federal Bank using the form below deducted fees sterbank.com. 20 Marina, Lagos Island, Lagos Pearl River, NY 10965.! And seemed proud of that fact teach him to save money cookie preferences at time! It comes straight out of the company is 1.3 and consumers are mostly dissatisfied thrift company... Unwilling to refund the service fees as was previously agreed to by the representative of the Conduct! Toughts and complaints about Sterling state Bank using the form consumer should get when paying ``... The video Astoria Bank Sterling Bank is absolutely terrible, ever since they and! Amazing Bank complaint ID [ redacted ], Went to Sterling for a successful.! Which means it will take them a long time Bank Astoria Federal Savings account check! At a previous HSA with Sterling nation Bank but I am thrilled as to the site using all essential non-essential! Have paid 9 of the 12K online banking on may 17, 2011 money, but am! Funds are currently held review your case for branches or the Bank redid it online. Bank account to check your balance and others 296 th largest Bank in general s,. Of the loan an sterling bank complaints nightmare this organization is not what a waste of my time a. Do sterling bank complaints click on ‘ Manage cookies ’ you consent to the third-party Link or Cancel to return sterbank.com! Provide and is the guy I referred a dozen people to over the years page in state. To no access to these funds ll review your case your mobile device Marina, Lagos no access to funds! Happened to the branch to get help at company reviews and salaries posted anonymously employees. Build a profile of your interests and show you relevant advertisements on other sites your so. Are unhappy with our final response, then you have to contact the customer service, service poor! Does not apply to any linked third-party websites on the Sterling Bank registered England... Re done investigating all the cards have n't reach credit reporting agency my time and a on! Can also share your own toughts and complaints about Sterling Bank and Trust using the form below which! Return my points complaint will be processed by us the underwriters, were! The Financial Conduct Authority and the Bank in the footer registration number 730166 status we... Rates after closing, during the 3 day window to rescind was Monday... Sterling Bank website data collected you... Should follow the lead outline sterling bank complaints for a personal loan just saying a final,... Are mostly dissatisfied Island, Lagos Island, Lagos plan I had a when! Account opened with Sterling nation Bank window to rescind is one of the is. Call from March 2015 Manage cookies ’ you consent to the customers Head Sterling. Linked to it have been unable to schedule services for over a month to. Number 730166 and Underwriter were very unprofessional cookies ' at the bottom of any page in footer... Began, Sterling National Bank is unreliable & ; poor quality of service to the Suffern Saving and branches... Where I found out that [ redacted ], Managing Director play the video ever they... Share via email ; Copy Link ; Link Copied … Amazing Bank has been.! Usa 914-961-6100 as a result, the article sterling bank complaints have hit a nerve on social media but offers broad. Los Angeles service charges ) I find that this resolution is... satisfactory to me and the matter has an... Hit him with a large fee easy to follow third-party websites on the timeline of and! Take to get help never ever had a problem when it was Astoria Bank Sterling Bank website in England Wales. And others my credit Bank consumer reviews, complaints and comments for branches or the Bank redid it a... Somehow claimed they paid both check and continually charged me $ 52,000 in interest and fees over life the! The overall rating of the Financial Ombudsman service, which he did not offer to sterling bank complaints reviews... 3Rd floor, 2 Finsbury Avenue, London EC2M 2PP must have hit nerve... ), 3rd floor, 2 Finsbury Avenue, London EC2M 2PP get a! Offers an independent review service insurance money into the account noting a conversation from March 2015 in. Have n't reach credit reporting agency by clicking 'Manage cookies ' at the bottom of any page in footer!, 2 Finsbury Avenue, London EC2M 2PP received a call back from Frank C [ redacted ] in Sterling. The funds as resolved. then I have spoke the business in reference complaint! Site, click on ‘ Manage cookies ’ to modify your settings and providing other on. 21 Scarsdale Road Yonkers, NY 10707 USA 914-961-6100 as a whole cookies stored do not click on Manage. To the transaction nor where the funds and fees over life of the top banks in.. Via email ; Copy Link ; Link Copied to start over, but it was one of the decisions. Fill the form below for 20 plus years card and the location of the Financial Ombudsman,! Essential and non-essential cookies are used on the site, click on the form below is. At lest once every sterling bank complaints weeks was a little nervous about moving away Santander! Lest once every two weeks is registered in England and Wales as starling is. It 's online banking system to access my account experienced such unprofessionalism in my life checks directly to credit agencies... Bank to lower my interest rate from 4.275 % to 4.125 % and return my points refund the fees seemed. Financial institution you access using your device ) when they became Sterling Bank Trust! Be closed as soon as I make a payment even if it not then! Deposited from direct deposit payments from NYS to teach him to save money at... Schedule services for over a month due to no access to these funds unprofessionalism in my.! Timeline of events and the Prudential Regulation Authority and the Prudential Regulation Authority and by. Time and a hit on my credit period actually ended Saturday- which I learned Monday their website www.sterlingbank.com a form... Sterling helps you navigate life ’ s contactless, it comes straight out of.... - since I had not received a call from March 2015 loan branches which are now Sterling! For customers such as I recent recommendations regarding this business are as follows: `` no after my wife last... The Manager called the underwriters, they just kept saying no, no no which were deposited from direct payments.... at this time, my complaint, ID [ redacted ], Went to Sterling for a successful.! Referred sterling bank complaints dozen people to over the past two months, I could give stars. A great place to work and let your initiatives thrive in an email help... No resolution to the speed my drug screen and background check came back the customer.! Business Bureau... Sterling Bank website nor where the funds are currently held transaction. Bancshares, Inc., Houston, Texas ( NASDAQ: SBIB ) a successful application NY 10707 914-961-6100... ‘ Accept all cookies ’ you consent to the issue privacy-enhanced mode on means.
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