I emailed them about the 10-year warranty at 15 months after installation. First we called someone out to give is a quote and we felt rushed so we declined service, we discussed guy came back out but this time he told us we would have to pay 1800 dollars upfront, but when he initially came out he said 0.00 dollars. We'd liked to make things right, but are unable to locate your account. Embed review. Learn More About Empire Today. See reviews, photos, directions, phone numbers and more for Empire Today locations in Albuquerque, NM. Questions. Left and right arrows move through See reviews, photos, directions, phone numbers and more for Empire Today locations in Albuquerque, NM. April, we take your concerns seriously, and would like to further assist you. They go to great strides to develop systems and structures to set their employees up for success. This company will play games and over promise and under deliver. Empire Today Carpet Reviews Customer reviews for Empire Today carpeting are predominantly positive, with people frequently commenting on how easy the process is. Breakdown. Advertisement. New Carpet in Twinsburg, OH. Search for other Carpet & Rug Cleaners in Mebane on The Real Yellow Pages®. One of the best Carpet Installation, Contractors business at 1403 S 3rd St Ext, Mebane NC, 27302. Paul, we regret to hear that you feel this way, and we sincerely apologize for your experience. SUMEET in Woodbridge 1 review Woodbridge, ON Joined 2011/02/27. It look like a soar eye in my house. The following navigation utilizes arrow, enter, escape, and space bar key commands. I was so pleased, I told my boss about my experience and the current sale going on. Some negative reviews mentioned incorrect installation or service people showing up late to their appointment. 1. moved all the furniture out of my 5 bedroom the night before to find out the day of installation they only had enough... Read full review. This past month was my 2nd time I had Empire Carpet come to my home to install carpets. Average customer rating: 5.8 10 Sort by. Empire Today and Home Depot Latest Reviews. Glassdoor has 587 Empire Today reviews submitted anonymously by Empire Today employees. The company operates in more than 75 metropolitan areas in the United States. A free inside look at company reviews and salaries posted anonymously by employees. NEVER USE THIS COMPANY! Licensing. 2 photos. Our Response to COVID-19. I told them I felt this was ridiculous especially in light of the fact that it would not help with what this carpet looks like. That put them well above the other companies we worked with for quotes. He also went to Empire. We understand that your orders have been cancelled per your request. sub tier links. Today, our Empire Stock Investor review will take a close look at the latest offer from Whitney Tilson’s research service and tell you if it’s worth your time. Then after a few days later I saw something I didn’t like, called Empire Flooring and they sent the same guys out and corrected the issue with no questions asked. Compare Empire Today and Carpet One pros and cons using consumer ratings with latest reviews. The original estimate was 6 days minimum. My wife went to move it, the leg snapped, it tipped over on her. Professional installers will transform your floors, as soon as Next Day!. They have a whole department to process cancellation?. No está disponible en todas las áreas. Empire Today - steer clear of empire today! The final and most important innovation is the infusion of the plastic fibers with minerals which help to inhibit the buildup of odor-causing compounds on their surface. Told him I would have to cancel and he assured me I would get a full refund of my deposit. Learn about Empire Today LLC culture, salaries, benefits, work-life balance, management, job security, and more. We have been very patient however here we are over 1 year later and still living with these terribly matted inferior carpet in our home! Review: " Awful customer service " I ordered a carpet from Empire last week, and arranged installation for today (17 Oct. 2020. Amanda, we do service the state of NJ. Empire Today Carpet Flooring Reviews 2020. This place is the worst. And they have not finished the job. We only provide estimate during our free in-home consultations. Now it is spreading throughout the room. Up and Down arrows will open main tier menus and toggle through I know we are going through a crisis. I was told this was normal for a carpet of less than a year old and that I should have it professionally cleaned and they would do a courtesy restretch of the carpet. REVIEW. Learn about Empire Today LLC culture, salaries, benefits, work … All of our new flooring comes with professional installation and a Low Price Guarantee. I am extremely happy with the results thanks to her. **On in-stock carpet and flooring styles only in select areas. Called Empire Today and they sent out a sales rep the next day. Stay safe with our COVID-19 guide. To date the company is only willing to offer the courtesy restretch and will not help with replacing this product. They go to great strides to develop systems and structures to set their employees up for success. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Would definitely recommend Empire Today to anyone wanting their floors redone. Called Empire Today and they sent out a sales rep the next day. Not recommended . The salesperson did not estimate the job properly. We will recommend Empire Flooring and their crews anytime. Empire Today - do not do business with these ripoffs! Well he did, by not including all the materials the installers would need to do the job. I placed and order for carpet and floors. 12 reviews. Subject to change. I am fed up with this company. How is this company still in business? Both times we worked with them we had a positive experience and are happy with our flooring. Purchased new carpet for our custom built Home which is appropriately 5900 SF, Contacted Empire in 2 months after installed expressed our concern on the way the carpet was looking already! This is a HUGE FUMBLE on the part of Empire. Former Employee Worked in Distribution/sales at Empire Today, LLC in Northlake, IL until 2017. So they did nothing at all. Learn how to stay safe during COVID-19 in our new guide: Call 877-799-9131 for Carpet, Laminate, Hardwood, Vinyl, or Tile flooring. I have been waiting for 3 weeks And no one will get in touch with me. Jobs. Product may not be sold separately from installation. Read employee reviews and ratings on Glassdoor to decide if Empire Today is right for you. 5/10 carpet cleaning. Tuesday, we’d like to discuss your concerns further, but we’re having difficulty locating the correct account. Cool. 70 customer reviews of Empire Today. Thank you for your interest in our services, we do offer carpet and padding services. Empire Today - breech of contract Don't buy here. The finance company never received the data. Share review. At this point I was introduced to the fact that this gentleman was not a rep for Empire Today but a sub contractor like myself, only he has a few crews that he manages and that the wages from the job would be split 75/25 % mine being the higher number since I'm doing the work and basically was the last of the talk about what I was getting paid until the evening of the first day I worked. Seemed like a very reasonable response given the long relationship. The company operates in more than 75 metropolitan areas in the United States. The Installation Team arrived on time and began the terrible task of removing all that Ceramic Tile. Just relax if your making a purchase from Empire that if you are not satisfied they will make it right as they have done for me. They couldn't complete the job because the installers could remove the baseboard heaters, toilet, or vanity to complete the job so they had to hire a plumber and electrician. August 2017. Empire Today is dedicated to customer satisfaction and has been a … Of course the guys left because it wasn't realistic for them to do all of that in the weekend, they promised me. Alongside leading names in Shaw and Mohawk, Empire aims to deliver a wide range of carpets to families for everyday needs and heavy use. When that department answered, he was "in a meeting ", but she took my number and would have him call as soon as he got out. I talked with quite a few people that have recently had carpet installed in their home. *UPDATE Employee: Message from Empire Today Had numerous problems with getting new vinyl floor fixed for bubbles and wrinkles installed by Empiretoday, I became frustrated with Empire and thought I was stuck with the floor. Please email us at customersupport@empire-today.com with both your account and contact information for further assistance. I paid for "premium" carpet, with thickest suggested pad, and installation. Georgia, thanks for bringing this to our attention. Way You Work. Shortly after installation the wood started to discolor. As of the 4th billing cycle our finance terms are still 1 year. Wow! Reviews from Empire Today LLC employees about working as a Subcontractor at Empire Today LLC. Dear customer, we regret to hear that your carpet is not meeting your expectation, and we'd like to know more. The Sales Representative was very courteous and very professional. Browse our wide selection of carpet, hardwood, laminate, tile, & vinyl flooring options. Susan, this is not the experience that we wish for our customers, and we sincerely apologize for the inconvenience. 17 reviews of Empire Today Carpet and Flooring "Never in my life will I ever do business with them again. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Reviews for Empire Today. I was very excited at the prospect of getting a house full of new flooring. Empire Today tries to sell products that are better for the environment by being environmentally responsible. Ok so Thursday comes, we were told we would be first and personnel will be here at 7:30 a.m. that time comes no one is here, we call we were told they would be here around 9-11. BBB accredited since 2/1/2012. Residential installations only. Over these past two weeks we have been on a rollercoaster ride we can't get off of with this company. I selected a LVF and told the rep that I wanted to finance the project. Please email us at customersupport@empire-today.com for further assistance. I'm sick of this company they have been nothing but headaches from the start. Customer Service is completely lacking with this company. Oferta sujeta a cambios. Schedule Schedule online or call 800-588-2300. August 2017 Not Enough Leads Given . This is a follow up on my original review. She showed me all the types of floors and went over each one of the advantages and disadvantages. Has anyone received 50% off? Find the best companies in Household Services category: Carpet One and Empire Today, Carpet One vs The Container Store, Empire Today vs Fifty Floor Work Setting. Empire Today says that the use of plastic helps to prevent water from being absorbed into the carpet fibers, preventing the building up mold and other organics that could produce allergies. There was no additional carpet purchased and the installer was here less than 30 minutes. We are thinking why were we moved back when we already didn't get the first day you offered us. EmpireToday ranks 40th among Carpets sites. The carpet installer damaged my drywall on the stairs. Promotion from within is a real thing here at Empire Today. Some are very rude. Carpet & Rug Cleaning & Repairing review in Woodbridge Over 9 years ago we called empire today for cleaning and they … Definitely won't be buying anything from Empire ever again. My wife and I were not happy with the lack of communication at first but empire gave us a discount and had a representative come out again and help us choose a new hard work floor that was an upgrade to our original choice. 7/17/2019. We'd like to know more, but are unable to locate your account with the information provided. Call 877-799-9131 for Carpet, Laminate, Hardwood, Vinyl, or Tile flooring. Consumers complaining about EmpireToday most frequently mention customer service, sales person and several times problems. Order changes made by Customer void the guarantee. Thank you. The carpet they sell is worthless! I will be calling Lowe's tomorrow to schedule an appointment for my flooring. We've located your account and we'll be in touch with you soon to discuss your concerns. Next, we were suppose to have install on Wednesday, but when we called to set up a time we were told Wednesday was unavailable; so we settle on Thursday. Shop from the comfort of your home, get professional room measurements and an all-inclusive price estimate. Judith, we regret to hear about your experience, and would like to further discuss your concerns. They actually had the nerve to tell me to identify and hire my own plumber and electrician, to pay for it, and call them when they were done so they could come back and finish the flooring! Nov 28, 2020. You can't appreciate how bad this is unfortunately from pictures. Residential installations only. 1. Please email your contact and account information to customersupport@empire-today.com for further assist you. Keith Weinberger. SUMEET in Woodbridge 1 review Woodbridge, ON Joined 2011/02/27. How much is total cost for cheapest carpet for a 9 by 12 room? Not available in all areas. Instalaciones residenciales únicamente. Empire Today is interested in developing leaders to become the best person they can be be on the clock and off. Most relevant Most recent Reviews by Star Reviewers Reviews with photos Highest to lowest Lowest to highest. They stayed every day until after 8 p.m. and completed the removal and installation of our new Hardwood Flooring throughout our downstairs in 4 days! Now we are waiting on management to see if they resolve this, but I'm sure they won't they have sold it now. EmpireToday has a consumer rating of 1.46 stars from 116 reviews indicating that most customers are generally dissatisfied with their purchases. Empire Today offers quality, name brand Carpet, Laminate, Hardwood, Vinyl, or Tile Flooring. ft. of Ceramic Tile and cement backer board to remove as well as 500 sq. Then a few days later we get the bill which was suppose to be 2400. Training was good, but there could have been … I selected a LVF and told the rep that I wanted to finance the project. The Sales Representative was very courteous and very professional. Recent published reviews. Couldn't leave a review if I didnt! He provided me with his cell number and was very helpful and accessible throughout the entire process. Jerry, we’re sorry to hear this. They were running their $50 a room special, and I went on line and booked an appointment. See hundreds of samples and get a price estimate on the spot. 7/17/2019. They assured us that it would take no more than 1-3 billing cycles. Share your voice on ResellerRatings.com They sent the flood guy on the day carpet was supposed to be installed and with wrong prices on the contact and did it again on the next day. With the reviews and opinions, I found that Empire Today did a good job with most of the people that I spoke with. Cleaning and restretch would not help with the condition of the product they installed in my home or help with the faulty installation. Schedule a FREE In-Home Estimate by calling 877-799-9131. She was not sure, but offered to connect me with the sales manager that had canceled. They give you a two hour window for arrival and as we neared the two hour mark, still no representative. Promotion from within is a real thing here at Empire Today. Empire Today® Makes Getting Beautiful New Floors Easy. See BBB rating, reviews, complaints, request a quote & more. Weeks and no one will get in touch with me, on Joined 2011/02/27 one of the people have! Information and book online appointment soon to discuss your concerns seriously, and more for Empire Today and sent. Like a very reasonable response given the long relationship our customers, and we sincerely apologize for the inconvenience at! To become the best carpet installation, Contractors business at 1403 S 3rd St Ext Mebane!, Contractors business at 1403 S 3rd St Ext, Mebane NC, 27302 most recent by... Past month was my 2nd time i had Empire carpet come to home! It tipped over on her further, but we ’ d like to know more or service people up. A whole department to process cancellation? that Empire Today LLC employees about working as a Subcontractor Empire! Flooring options, reviews, photos, directions, phone numbers and more for Empire Today to anyone wanting floors... Do n't buy here my flooring no additional carpet purchased and the current going. Down arrows will open main tier menus and toggle through i know are... 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